• How can I pay my fines?

    After you have returned your overdue item, charges will be applied to your account. When the charges for your overdue library items exceed $25 you will be required to pay the late fees.

    Our payment options include:

    • Online payment via the library catalogue. Login to your borrowing account on the library homepage, under Quick Links.

    • Card payment at the library service desk in one of these branches:  Baillieu, Law, Giblin Eunson, ERC and Southbank libraries

    You are not required (or able) to pay if your late fees are under $25. To learn more, please see the fines and suspensions page on our website.


  • What happens if I lose or damage an item?

    Lost items

    Please see a library staff member at one of our service desks or contact us via Library Chat to report a lost item.

    A standard charge plus a processing fee will be applied to your borrowing account for each missing item.

    Lost items can be replaced with an identical copy of the item. A processing fee of $15 will be applied to your borrowing account for replacement of the missing item. For further advice about replacement items, please speak with a library staff member.

    Damaged items

    Please report damaged items to a library staff member for assessment.

    For more information please see the replacing a lost or damaged item page on our website.