What happens if I lose or damage an item?
Lost items
Please see a library staff member at one of our service desks or contact us via Library Chat to report a lost item.
A standard charge plus a processing fee will be applied to your borrowing account for each missing item.
Lost items can be replaced with an identical copy of the item. A processing fee of $15 will be applied to your borrowing account for replacement of the missing item. For further advice about replacement items, please speak with a library staff member.
Damaged items
Please report damaged items to a library staff member for assessment.
For more information please see the replacing a lost or damaged item page on our website.