Replacing a lost or damaged book


Report your lost or damaged item* to the library to generate an invoice for the replacement cost. Items that have been invoiced will appear in your record as a fine.

Then simply pay the fine to lift all restrictions.

Fines and suspensions

*A damaged item is an item that can't be reasonably used by others and is considered beyond repair.

Inter-library Loans

If you borrowed the item via inter-library loans please contact Resource Sharing staff. The amount can be paid at a library service desk once the replacement charge has been calculated.

No replacement items will be accepted.

Paying fines

Replacement costs

Type of item Replacement fee Billing fee Total cost
Books, musical scores and media items $110.00 $15.00 $125.00

DVD & CD jackets

$5.00 $15.00 $20.00
DVD, Kit & CD guides $5.00 $15.00 $20.00
Kit Bags, DVD & CD cases $5.00 $15.00 $20.00
Librettos & associated booklets $110.00 $15.00 $125.00

Replacement items

You can supply the library with a replacement item yourself (either new or an item in good condition) although it must be the same edition or a more recent edition. The replacement cost will be deducted from your invoice, but you will still incur the billing fee.

We reserve the right to not accept a replacement copy that is in poor condition or does not satisfactorily match the item that was lost.


Fines may sometimes be refunded in the following circumstances.

  • Incorrect fine amount deducted from patron's card
  • Lost book returned within 8-weeks of being paid (excludes the $15.00 admin fee)