Replacing a lost or damaged book
Report your lost or damaged item* to the library to generate an invoice for the replacement cost. Items that have been invoiced will appear in your record as a fine.
Then simply pay the fine to lift all restrictions.
*A damaged item is an item that can't be reasonably used by others and is considered beyond repair.
Inter-library Loans
If you borrowed the item via inter-library loans please contact Resource Sharing staff. The amount can be paid at a library service desk once the replacement charge has been calculated.
No replacement items will be accepted.
Replacement costs
| Type of item | Replacement fee | Billing fee | Total cost |
|---|---|---|---|
| Books, musical scores and media items | $110.00 | $15.00 | $125.00 |
DVD & CD jackets | $5.00 | $15.00 | $20.00 |
| DVD, Kit & CD guides | $5.00 | $15.00 | $20.00 |
| Kit Bags, DVD & CD cases | $5.00 | $15.00 | $20.00 |
| Librettos & associated booklets | $110.00 | $15.00 | $125.00 |
Replacement items
You can supply the library with a replacement item yourself (either new or an item in good condition) although it must be the same edition or a more recent edition. The replacement cost will be deducted from your invoice, but you will still incur the billing fee.
We reserve the right to not accept a replacement copy that is in poor condition or does not satisfactorily match the item that was lost.
Refund
Fines may sometimes be refunded in the following circumstances.
- Incorrect fine amount deducted from patron's card
- Lost book returned within 8-weeks of being paid (excludes the $15.00 admin fee)