Notifications
Email notifications
We email you to help you keep track of items you have borrowed or requested. All of our emails are sent automatically from the library system. Please do not reply.
Please note: if you are a student or staff member of the University of Melbourne, we only send emails to your university email address.
Types of email notifications
| Notification | Emails sent |
|---|---|
| Return or autorenewal reminder | You will receive one reminder email before the item's due date. On the day your item is due, you will receive a second email to confirm either that the item has been automatically renewed or that it cannot be renewed and is due. If the item cannot be renewed, the due date for return will be listed. |
| Overdue alert | We send you four email alerts for an overdue item. Overdue alerts for High Use items are sent sooner. When a loan has been overdue for a long time, the item is considered lost and you will receive an invoice email listing a replacement fee. |
Library Notice: Request Available | We email you when your requested item is ready to collect or when the item has been posted. |
| Library Notice: Due Date Change | We will send you an email if someone else requests an item that you have on loan. You may have to return it early so please check the due date in the email. We also email you if we require the book to be returned early to place in a High Use collection. |