Notifications
We email you to help you keep track of items you have borrowed or requested. All of our emails are sent automatically from the library system; please don't reply.
Email addresses
Please note: if you are a member of the University of Melbourne, we only send email to your official university email address which is automatically included in your record.
Types of email notifications
| Notification | Emails sent |
|---|---|
| Return or autorenewal reminder | You will receive one reminder email before your the item's due date. On the day your item is due, you will receive another email. This email will confirm either that the item has been automatically renewed or that it is due for return. If the items cannot be renewed, the due date that the items must be returned by will be listed. |
| Overdue alert | We send you 4 email alerts. Overdue alerts for High Use items will be sent sooner. Once a loan is overdue for a long time the item will be considered lost and you will receive an invoice email listing a replacement fee. |
Library Notice: Request Available | We email you when your requested item is ready to collect or when the item has been posted. We send these 4 times during the day. |
| Library Notice: Due Date Change | We will send you an email if someone else requests an item that you have on loan. You may have to return it early so please check the due date in the email. We also email you if we require the book to be returned early to place in a High Use collection. |