Update Word 2016 for Mac to fix issues with cite while you write

If you are using EndNote for Mac with Word 2016, you should update Word to the latest version: 15.22.1, as it fixes a couple of issues with EndNote's cite while you write tools for Word.

To update Word 2016 for Mac: open Word and select the menu option 'Help' > 'Check for Updates' and follow the prompts to download and install any updates.

For more detailed instructions on how to troubleshoot using EndNote X7 for Mac with Word 2016 see: http://endnote.com/kb/138936