Should I use a quote or paraphrase?

A direct quote uses the exact words of the author to communicate an idea or argument. Paraphrasing is expressing the author's views or ideas in your own words. In both cases, you must provide citations.

You should use a direct quote only when the words of the author cannot be rephrased or when they illustrate your argument.

For more information about integrating sources in your writing, refer to Using sources in assessments: voice in academic writing.