ERC FAQs

ERC FAQs

  • How do I enter the ERC?

    Entry to the ERC Library is currently via the southern or Grattan Street entrance from the Ground floor. As buildings, retail and cafes open across the New Student Precinct in 2022, further entry points will be available on the north side of the building.

  • How has the ERC been redeveloped?

    All levels of the Eastern Resource Centre (ERC) Library have been extensively refurbished as part of the New Student Precinct works, delivering a library, informal study spaces, bookable and collaborative spaces, assistive technology rooms, Chill Out pods and a Graduate Student lounge.

  • What facilities are available in the ERC?
    • Informal study spaces: Students who like or need to work in groups, or study alone, or lounge while catching up on semester reading are all catered for.
    • Quiet study spaces: Level 2 of the ERC is a designated Quiet Study Area, for students who prefer a quiet environment to study or concentrate. Those wanting to talk or participate in group discussions while studying can book a project room or choose other levels of the library to study.
    • Student bookable project rooms and computers: Project rooms suitable for small group work and library PCs can be booked by students using BookIT. Project rooms 123 and 124 have zoom capabilities. For more info on PCs and project rooms, see BookIT
    • After Hours Study Zone: ERC Basement, Ground and Level 1 spaces are accessible to all UoM (University of Melbourne) students when the library is closed. The Graduate Study space on Level 3 is available to graduate students only via swipe access during After Hours Zone hours.
    • Chill Out Pods (Level 2 and 3): Two Chill out pods will be available to provide students, including neuro-diverse students, with spaces to take a break from the stress of student life. Each pod will have comfortable seating, and the ability to control and block out light. The Chill Out Pod is located on Level 3 in the Graduate Study and Lounge area and so will be accessible to graduate students only. These rooms will be available for walk-up bookings and are able to be booked ahead of time.
    • Access Technology Rooms (Level 1, Rooms 111 and 112): there are 2 bookable rooms; one project room and one that has computers with assistive technology. These rooms are bookable via our BookIT booking system. SEDS has advised that these rooms should be open to all students, not just those registered with SEDS.
    • Student printing, photocopying and scanning facilities: Multifunctional Devices (MFDs) are available on Level 3 and Basement Level. A top-up kiosk is available on the Basement Level. Please note, graduate researchers have access to staff MFDs and will not be able to print for free to the student MFDs available in the library.
    • Student Lockers: swipe-accessible lockers are available on the Basement Level, Lower Ground Floor and Level 3 in the Graduate Study and Lounge Area. The Level 3 lockers will be available to graduate students only. More details to come on when they will be available for use and how they will work.
  • What facilities are available for graduate students?

    All UoM Graduate students (graduate researchers and graduate coursework) have swipe card access on Level 3 to the Graduate Study Area (which includes the Graduate Lounge and Seminar Rooms). Facilities include:

    • Informal study area
    • Bookable project rooms
    • Seminar room
    • Kitchenette and lounge area: These facilities are available during Library Open Hours and when the After-Hours Study Zone is available.
  • What facilities are available to students registered with Student Equity and Disability Services (SEDS)?
    • Access Technology Rooms (Level 1, Rooms 111 and 112): There are 2 bookable rooms with computers with assistive technology. These rooms will be bookable via our BookIT booking systems. Room 111 has a height adjustable table and full AV for BYOD (Bring Your Own Device). Room 112 can be booked via 2 PCs (112A and 112B).
    • Chill Out Pods (Level 2 and 3): Two bookable (walk-up bookings only) Chill out pods will be available to provide students, including neuro-diverse students, with spaces to take a break from the stress of student life. Each pod has comfortable seating, and the ability to control and block out light. Chill Out Pod on Level 3 is located in the Graduate Study and Lounge area and so will be accessible to graduate students only.
    • Lift access available to all floors (during Opening hours). After-hours restricted to Basement, Ground, and Level 1. Graduate students will be able to swipe into Level 3 and the Graduate Study space during the After Hours Zone.
    • Bathrooms including All Genders and Accessible facilities are available in the basement and on Levels 2 and 3.
    • Hearing Loop: Some of our rooms are fitted with Hearing Loop technology. More information to come.
  • Is there a High Use room in the ERC?

    There is no High Use Collection at the ERC.

    Collections previously located in the ERC have been moved to other libraries as follows:

    • East Asian High Use (including a number of Chinese-English dictionaries) has been moved into the Baillieu Library High Use Collection
    • Science and Engineering High Use has been moved into the Brownless Biomedical Library High Use collection
  • Can I request to have books collected at the ERC?

    No, the ERC does not have a holdshelf and will no longer be available as a pick-up location for requested items. Patrons may request items from the ERC to be collected at other branches using the Request option in the library catalogue.

  • Where can I return items at the ERC?

    Items may be returned to the ERC whilst the Library or After Hours Zone is open. Outside of these hours, please use other libraries' afterhours chutes.

    During Library opening hours 

    Items can be returned on Level 1 via

    • the Book Returns Machine
    • the manual returns bin (located at the Library Service Desk) or
    • staff at the Library Service Desk (during staffed desk hours)

    During After Hours Zone hours 

    Items can be returned on Level 1 via

    • the Book Returns Machine, or
    • the manual returns bin (located at the Library Service Desk)

    When the Library and After-Hours Zone is closed

    An external returns chute is currently unavailable; all items can be returned to any other library.

  • How do students and staff book project rooms, the Audio-visual Recording Room and Seminar Rooms in ERC?

    Student bookable project rooms and computers: Project rooms suitable for small group work and library PCs can be booked by students using BookIT. Project rooms 123 and 124 have zoom capabilities. For more info on PCs and project rooms, see BookIT

    Seminar rooms can be booked by staff only via Outlook Calendar (use Room location option). If there is no booking – students can select Book Now on the room panel for a 30 minute instant booking.

  • How do students access the lockers and who is eligible?

    Swipe-accessible lockers are available on the Basement Level, Lower Ground Floor and Level 3 in the Graduate Study and Lounge Area. The Level 3 lockers will be available to graduate students only. More details to come on when they will be available for use and how they will work.