Items missing from shelves
When you can't find an item on the shelf
- Check that you have the call number and location correct.
- Confirm that the book is supposed to be on the shelf and not out on loan. If the status says 'recently returned' it may be in the returns room, on a sorting shelf, or on a sorting trolley.
- Ask at the service desk when the book was last borrowed. If no-one has used the book in a long time it might be missing.
- Check with library staff if you're looking in the right place.
If the item is missing
- Check to see if you can borrow the item from another library in the CAVAL reciprocal borrowing program.
More information about the CAVAL reciprocal borrowing program - Staff and postgraduates can request an inter-library loan.
More information about inter-library loans